Mr. John Short
Arctic Air Heating and Air Conditioning
311 Laurel Ridge Drive
Clayton, NC 27520

Dear John:

        I wanted to take this opportunity to let you know how pleased I am with my new American Standard hybrid heating and cooling unit.

        I have seen a drastic decrease in my electric and gas bills since my new unit was installed. I was especially surprised at how low my electric bills have been considering the fact that I had used the heat for several weeks during the billing cycles.

        My house is cooler than ever and the unit runs effortlessly. It is a relief to know that I don't have to worry about my air-conditioning this summer or wonder if my heat is going to work next fall. The fact that I am eligible for a tax rebate for upgrading my unit ia a wonderful bonus in addition to my lower utility bills. I can honestly say that this upgrade to my house is paying for itself.

        You and your associates did an excellent job installing my unit and even though part of my fence had to be taken down to get the unit into the backyard, my yard was left in the same condition as it was prior to the installation. Everybody was polite and courteous and treated my property as if it were their own.

        I would definitely recommend you and your company to anyone who is considering replacing their present heating and cooling system.



   More  below                                                  Clayton, NC 

                                                                              June 19, 2009

Buddy Short
Arctic Air
311 Laurel Ridge dr
Clayton, NC 27520

Dear Buddy,

    I am writing to thank you for a job well done. I was very impressed with the workmenship and quality of the work you did on my home. When you first told me how much I could expect my utility bill to go down I had my doubts but it did go down and even more then you said it may. I can't tell you how much this means to me and my family.

    I thank you and your employee's for going beyond what I first expected. Again thank you very much.

                                                                      Kathleen Malbiar
                                                                      Benson, NC 27504



                                                                                June 23, 2009

Arctic Air,

I was very pleased at the professionalism of the company and its employee's. There are so many companies that will give you just enough info to get the job, but Arctic Air was very forth comming with information which made me feel very good about the company and the things that were sugested for my home. When they came to install my unit they made sure everthing was done right and I am very glad I chose them to install my unit. I would recommed the company to anyone who needed heat/air condition work.

                                                                                Greg H 
                                                                             Selma, NC     



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